The Palace Hotel Southend-on-Sea Exterior photoThe Palace Hotel Southend-on-Sea Exterior photoThe Palace Hotel Southend-on-Sea Interior photo

The Palace Hotel

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Check rooms and rates
From$118 /night
Check-in
13Jun
Check-out
14Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Church Road, Southend-on-Sea, SS1 2AL
-
Close to the beach
Very good
7.5
6.6
/10
3.0
3.4
/5

Featuring a shared lounge and barbecue grills, the smoke-free The Palace Hotel Southend-on-Sea enjoys a perfect location, only a 12-minute walk from The Salvation Army Southend Citadel. This 3-star inn provides guests with a lounge bar and spacious rooms with views of the sea, while Adventure Island is approximately 300 metres away.

Location

The inviting hotel is within 5 minutes' walk of New Empire Theatre and within easy reach of a perfect beach of Southend-on-Sea. Southend Crown Court is 3 km from the Palace and London Southend airport is 5 km away.

The award-winning beach is located around 15 minutes' walk away. Also, this accommodation is 2.1 km from Priory Park.

Heygate Avenue bus stop is at a distance of in proximity to the hotel.

Rooms

The rooms feature an iron, along with an LCD TV set and a radio for guests' utmost comfort. The spacious rooms feature carpet floors. Bathrooms with a separate toilet and a shower, also include hairdryers and bath sheets.

Eat & Drink

The Palace Hotel has an à la carte restaurant for on-site dining. The Pier Arches Cafe, located just 250 m from this property, will spoil you with British cuisine.

Leisure & Business

The hotel provides guests with a casino and a ballroom to ensure an enjoyable stay. There is a gym facility with a wide range of sports. Finally, the Palace Southend-on-Sea houses a meeting room and a conference space featuring the latest audiovisual equipment and a laptop safe.

“This seafront hotel holds a special place in Southend-on-Sea, mere steps from the beach and the iconic pier. Spacious rooms offer modern amenities, but some areas show signs of wear; still, the location and views are undeniable draws. Breakfast service might be inconsistent, yet the friendly staff and pet-friendly policy are definite advantages for vacationing families.”
Hotel logo
James DavidEditor-in-Chief at Dogfriendly-hotels

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
  • Standard Room
    2 persons
    26 m²
    1 Double bed
    Shower
  • Family Room
    2 persons
    40 m²
    1 Double bed
    Shower
  • Standard Room Sea View
    2 persons
    26 m²
    1 Double bed
    Shower
Show all rooms

Rates & availability calendar

See current prices and availability for your chosen dates!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Beach access
  • Leisure/ TV room

Room features

  • Soundproofed rooms

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The RBG Bar & Grill at Park Inn By Radisson Palace offers a delightful blend of modern British and European cuisine. With a family-friendly atmosphere and a diverse menu, it invites guests to indulge in hearty breakfasts and vibrant evening meals, making it an ideal dining destination for travelers seeking authenticity and comfort.
The Palace Hotel Southend-on-Sea Restaurant photo
The Palace Hotel Southend-on-Sea Restaurant photo
The Palace Hotel Southend-on-Sea Restaurant photo

RBG Bar & Grill

Grill/BBQ with modern British and European influences
Ambiance
Family-friendly, modern setting that is ideal for casual gatherings and relaxed dining experiences.
Key Offerings
Dine on a varied breakfast and evening menu featuring over 90 breakfast items, including traditional English breakfast favorites, along with an inviting bar menu for a cozy meal in the lounge.
Reservation
Not needed
Breakfast: Monday to Friday 07:00 - 10:00, Saturday & Sunday 07:00 - 11:00; Dinner: Daily 17:00 - 21:30.

Hotel location

Church Road, Southend-on-Sea, SS1 2AL
Explore Southend-on-Sea
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Southend Pier
Southend Pier
5 minutes walking
The longest pleasure pier in the world offers scenic walks, amusements, and stunning views of the Thames Estuary.
Adventure Island
Adventure Island
4 minutes walking
A vibrant amusement park featuring rides and attractions for all ages, perfect for some family fun.
Beecroft Art Gallery
Beecroft Art Gallery
15 minutes walking
Home to permanent and rotating exhibitions, this gallery showcases local and international art, free admission.
Southchurch Hall
Southchurch Hall
15 minutes walking
A historic building with beautiful gardens, offering a glimpse into the local history and architecture.
Kayaking at Thorpe Bay
10 minutes driving
Thrilling kayaking experiences on the sea. Rentals available at the beach; check seasonal times for guided tours.
Yoga on the Beach
10 minutes driving
Relaxing yoga classes offered on the sandy shores. Classes vary by schedule; great for rejuvenation.
Southend-on-Sea Beach
5 minutes walking
Enjoy sunbathing, beach games, and leisurely walks along this popular sandy stretch perfect for all age groups.
The Pier Arches Cafe
3 minutes walking
Charming café with locally sourced dishes. Known for tasty pastries and vibrant breakfasts; outdoor seating available.
Clarkes Fish Restaurant
4 minutes walking
Classic seafood eatery with a cozy atmosphere. Signature fish and chips served fresh daily; vegetarian options available.
Lena's Cafe
3 minutes walking
Casual dining space known for hearty breakfasts and homemade dishes. Great for a quick bite or an afternoon treat.
The Jazz Centre UK
The Jazz Centre UK
10 minutes walking
A vibrant venue showcasing local jazz talent with regular live performances; a perfect spot for music lovers.
Focal Point Gallery
Focal Point Gallery
10 minutes walking
An art gallery offering a variety of exhibitions and events, catering to both contemporary and traditional art enthusiasts.
Cliffs Pavilion
5 minutes driving
Theater featuring a variety of performances including comedy, drama, and musicals. Variety of shows year-round.
Local transport and travel tips
  • City Centre
    Southend-on-Sea 11 min  ·  900 m
  • Airports
    London Southend (SEN) 8 min  ·  4.8 km
    London City (LCY) 90 min  ·  59.6 km
  • Train
    Southend Victoria Railway Station 12 min  ·  1 km
    Southend East Railway Station 16 min  ·  1.3 km
  • Bus
    Bus stop 2 min  ·  100 m
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP12 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Portuguese, Czech, Hungarian, Bulgarian
Number of floors:
5
Number of rooms:
136
Former name
Park Inn Palace, Southend-on-Sea

Reviews and Ratings

Feedback about The Palace Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests frequently appreciate the hotel's location near Southend's attractions, including the theme park and pier, with many rooms offering sea views and balconies. The rooms are often described as a good size, and many guests enjoyed the included breakfast with its fresh options, even though some found the TV quality wanting. The convenience to the Southend Central train station is also a plus, though some guests have noted the town car park opposite can be expensive.
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Review score
Based on 1891 verified reviews
6.5 /10
Nice
55 %
Recommend
Breakfast
10.0/10
Location
9.1/10
Paid Wi-Fi
3.3/10
Free WiFi
6.8/10
Pros
Sea view
Friendly staff
Spacious room
Delicious breakfast
Cons
Faulty fire alarm
Stained carpet
Guest reviews
based on 1891 reviews
6.5/10
based on 1859 reviews
3.5/5
based on 492 reviews
7.5/10
Molly from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: February 18, 2026
9.0/10

charmed stay by the sea

excellent room friendly staff
The room was excellent (the size was amazing). The staff were helpful and friendly too. The breakfast was very good, and I enjoyed the variety of foods offered. The gym was very clean, which i appreciated. The location is perfect, being right next to the shops and restaurants.
The carpet in the room looked a bit tired. A replacement would definitely improve the room.
Location
9/10
The hotel has an excellent location near the theme park. Many shops and restaurants are easily accessible . This makes it convenient for dining and entertainment options .
Facilities
8/10
The gym is well-equipped for a good workout with several machines. This allows guests to maintain their fitness routines . The rooms include everything guests need.
Service
10/10
The reception and bar staff are polite and well-trained for customer service. The team is amazing and they helped us with every request. It shows a can-do attitude that is very commendable.
Dining
9/10
Breakfast was amazing, especially the full English and other dishes. There was a nice surprise. The staff were very helpful. The restaurant provided a lot of options.
0 Helpful
|
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Cyril from France
Single
Superior Room
4 nights in November 2025
|
Reviewed: January 31, 2026
9/10

GREAT STAY. AMAZING STAFF!!!

amazing staff easy check-in helpful member
The staff was AMAZING. Check-in was easy, and storing my luggage was hassle-free. Every staff member I interacted with were pretty good.
0 Helpful
Stella from Italy
Family with children
Family Room
3 nights in November 2025
|
Reviewed: January 18, 2026
8/10
big room good section nice view
the family room was very big, kids had room to play. a good section for kids to play is available. view from the bar area is nice.
the carpet had a bleach stain.
0 Helpful
Alex from United Kingdom
Single
Standard Room
3 nights in November 2025
|
Reviewed: January 11, 2026
9/10
beautiful view soft skin good size rooms
the restaurant offered a beautiful view. the body wash had a nice effect (i noticed my skin felt soft). the rooms are a good size.
the room felt a bit cold during the night.
0 Helpful
James from United Kingdom
Single
Standard Room Sea View
3 nights in November 2025
|
Reviewed: January 03, 2026
7/10

Acceptable experience

great location sea view funky carpet broken air conditioning
the location is great. it is right between the pier and town centre. i enjoyed watching ships go past and funfair action from my sea view room on the 4th floor. lovely views!
the carpet was funky, and i did not dare walk barefoot. i wore shoes each time. the air conditioning didn't work.
0 Helpful
samantha from united kingdom
Single
standard room sea view
4 nights in November 2025
|
Reviewed: December 11, 2025
8.5/10

pleasant seaside visit

sea view ideal location helpful staff
the room had sea views. the location of the hotel was ideal, placing me near many attractions. i found the staff to be helpful and accommodating to my needs. the freshly cooked breakfast included muesli. extra options.
The carpet was badly stained. I also noticed i didn't have any shower gel in the bathroom.
Location
9/10
the hotel benefits from its proximity to local amenities. it has convenient access to the seafront and shops. the location allows for exploration, and it is easy to reach various places of interest, though the parking was expensive.
Facilities
8/10
the hotel provided breakfast with freshly cooked options and muesli. lifts were available. blackout curtains ensured a good night's sleep. the staff was really lovely!
0 Helpful
|
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Samantha from Australia
Family with children
Superior Room
3 nights in October 2025
|
Reviewed: November 26, 2025
9.0/10

pleasant stay

seaside views big size friendly staff
The room had lovely views of the seaside. i appreciated the big size of it. the staff were very friendly, and the hotel was clean. the location was great. I could easily walk to nearby attractions.
the room was quite warm, and there was no air conditioning. the fan provided did not help much.
Location
9/10
The hotel is centrally located near the seafront and shops. it offers convenient access to local attractions and amenities. the proximity to the sea provides scenic views and recreational opportunities. It was perfect! though the parking was expensive.
Facilities
8/10
The hotel features a bar with scenic views. It's an excellent spot to relax. breakfast includes freshly cooked options and a variety of choices. the availability of internet ensures guests can stay connected throughout their visit.
Service
10/10
the staff members were excellent and polite. their attentiveness and helpfulness contributed positively to the overall experience. the regular front desk staff demonstrated a commitment to guest satisfaction.
Rooms
9/10
the rooms are big and clean with comfortable beds. rooms offer lovely views of the seaside. the provision of necessary amenities ensures a pleasant and convenient stay for all guests.
0 Helpful
|
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FAQs
About The Palace Hotel
How far is the inviting The Palace Hotel from the city centre?
Southend-on-Sea city centre is reachable within a 10-minute walk from the inviting The Palace Hotel.
What popular attractions are closest to The Palace Hotel?
Guests of The Palace Hotel can visit New Empire Theatre (400 m from the accommodation), or Adventure Island placed 5 minutes' walk away.
Is there a parking at the Southend-on-Sea inn?
Guests of the Southend-on-Sea inn can take advantage of a car park.
What payment methods are available in the inviting 3-star The Palace Hotel?
At the inviting 3-star The Palace Hotel, you can pay using Visa, American Express, and Diners Club.
What are the room types offered by the The Palace Hotel?
Family Room, Standard Room, and Superior Room are among the room types available at the The Palace Hotel.
Is the inn accessible to people with disabilities?
Yes, at the inn there are wheelchair access, accessible bathrooms, and rooms with accessible facilities available for guests with special needs.
Is the staff at the inviting The Palace Hotel multilingual?
Yes, the staff of the inviting The Palace Hotel can assist you in Spanish, German, English, Bulgarian, and Czech.
Does the The Palace Hotel offer facilities for business travellers?
Yes, the The Palace Hotel comprises meeting rooms and a conference space as well as cutting-edge audio-visual equipment and a laptop safe.
Are there any cleaning services provided at the inn?
Yes, the inn provides dry cleaning and housekeeping service.
Which facilities are available in the inviting The Palace Hotel?
Top locations of the inviting The Palace Hotel include a ballroom and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.

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Check-in
13Jun
Check-out
14Jun
Rooms and Guests2 Guests, 1 Room