The Palace Hotel Southend-on-Sea | Pet-friendly from $114

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The Palace Hotel Southend-on-Sea Exterior photo

The Palace Hotel Southend-on-Sea Interior photo

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Key details

About the Hotel

Church Road, Southend-on-Sea, SS1 2AL

Close to the beach

Very good

7.2

6.6

/10

3.0

3.4

Loved by The Palace Hotel guests

Excellent views

Spacious room

Comfortable bed

Friendly staff

Hotel very clean

"On this occasion we had a better room than last time with uninterrupted views out to the west of the estuary and beyond and a private balcony."

Rebecca S from United Kingdom

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"Nice sea view. Good location, right next to the theme park and other shops and restaurants around."

Adrienn from United Kingdom

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"Hotel is in a great location for beach, shops, funfair etc with great seaviews overlooking the fair."

Jax S from United Kingdom

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3-star seafront hotel opposite Southend Pier

Location & Landmark

The Palace Hotel is a grade-2-listed building located opposite Southend Pier, the longest pleasure pier in the world, and Adventure Island amusement park. The hotel sits directly on the beachfront with views of the River Thames estuary. Southend Central Rail Station is a 5-minute walk, offering direct trains to London.

Rooms & Views

The hotel offers a variety of room types, including standard rooms with sea views and family rooms with balcony access. Each spacious room includes a flat-screen LCD TV, laptop safe, and private bathroom with hairdryer and toiletries. Guests staying in sea-facing rooms can see the pier and funfair directly from the window.

Dining & Bars

RBG Bar & Grill serves a breakfast buffet with over 90 items daily, including cooked and continental options. The evening menu offers British and European dishes, and the bar overlooks the Thames Estuary. Specialized menus with sports nutrition are available for guests visiting local sporting venues.

Family & Entertainment

The hotel provides a kid-friendly buffet, kids' meals, and board games and puzzles for younger guests. Adventure Island amusement park is directly opposite, and the on-site casino offers evening entertainment. The property also has a shared lounge and TV area and a billiards table.

Business & Pet-Friendly Services

Dedicated meeting rooms accommodate various events, and the business centre provides fax and photocopying services. The hotel is pet-friendly with pet baskets and bowls available for guests traveling with pets. A 24-hour front desk, fitness centre, and express check-in and check-out are offered.

Highlights

Location: Opposite Southend Pier & Adventure Island

Rooms: Sea-view rooms with balcony access

Dining: RBG Bar & Grill with sports nutrition menus

Breakfast: 90+ items buffet daily

Service: Pet-friendly, 24-hour gym & reception

Business: Meeting rooms and business centre

“This seafront hotel holds a special place in Southend-on-Sea, mere steps from the beach and the iconic pier. Spacious rooms offer modern amenities, but some areas show signs of wear; still, the location and views are undeniable draws. Breakfast service might be inconsistent, yet the friendly staff and pet-friendly policy are definite advantages for vacationing families.”

James DavidEditor-in-Chief at Dogfriendly-hotels

Location: Perfect

9.0/10Review score

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Highlights from guests

DiningBreakfast Views

Breakfast was excellent, and having a sea view while eating was a great start to the day. The food was lovely.

Oliver from United Kingdom

Review on

Room FeaturesBalcony Bliss

The balcony room offered uninterrupted views of the estuary. It was so nice to relax and enjoy the scenery.

Isabelle from France

Review on

Guest ParkingEasy Access

The hotel offers easy access to nearby parking, making arrivals stress-free.

Hans from Netherlands

Review on

BathroomClean towels

The bathroom was clean and provided sufficient towels. It was good to find the essentials readily available.

Priya from India

Review on

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers

Standard Room
2 persons
26 m²
1 Double bed
Shower
room details
Family Room
2 persons
40 m²
1 Double bed
Shower
room details
Standard Room Sea View
2 persons
26 m²
1 Double bed
Shower
room details

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Rates & availability calendar

See current prices and availability for your chosen dates!

August 2026 - August 2027

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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable

Facilities: Very good

7.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Billiard tables

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Grocery shopping service
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Beach access
Leisure/ TV room

Room features

Soundproofed rooms

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The RBG Bar & Grill at Park Inn By Radisson Palace offers a delightful blend of modern British and European cuisine. With a family-friendly atmosphere and a diverse menu, it invites guests to indulge in hearty breakfasts and vibrant evening meals, making it an ideal dining destination for travelers seeking authenticity and comfort.

RBG Bar & Grill
Grill/BBQ with modern British and European influences
Ambiance
Family-friendly, modern setting that is ideal for casual gatherings and relaxed dining experiences.
Key Offerings
Dine on a varied breakfast and evening menu featuring over 90 breakfast items, including traditional English breakfast favorites, along with an inviting bar menu for a cozy meal in the lounge.
Reservation
Not needed
Breakfast: Monday to Friday 07:00 - 10:00, Saturday & Sunday 07:00 - 11:00; Dinner: Daily 17:00 - 21:30.

Location

Church Road, Southend-on-Sea, SS1 2AL

Explore Southend-on-Sea

Local Highlights

Southend Pier

5 minutes walking

The longest pleasure pier in the world offers scenic walks, amusements, and stunning views of the Thames Estuary.

Adventure Island

4 minutes walking

A vibrant amusement park featuring rides and attractions for all ages, perfect for some family fun.

Beecroft Art Gallery

15 minutes walking

Home to permanent and rotating exhibitions, this gallery showcases local and international art, free admission.

Southchurch Hall

15 minutes walking

A historic building with beautiful gardens, offering a glimpse into the local history and architecture.

Kayaking at Thorpe Bay

10 minutes driving

Thrilling kayaking experiences on the sea. Rentals available at the beach; check seasonal times for guided tours.

Yoga on the Beach

10 minutes driving

Relaxing yoga classes offered on the sandy shores. Classes vary by schedule; great for rejuvenation.

Southend-on-Sea Beach

5 minutes walking

Enjoy sunbathing, beach games, and leisurely walks along this popular sandy stretch perfect for all age groups.

The Pier Arches Cafe

3 minutes walking

Charming café with locally sourced dishes. Known for tasty pastries and vibrant breakfasts; outdoor seating available.

Clarkes Fish Restaurant

4 minutes walking

Classic seafood eatery with a cozy atmosphere. Signature fish and chips served fresh daily; vegetarian options available.

Lena's Cafe

3 minutes walking

Casual dining space known for hearty breakfasts and homemade dishes. Great for a quick bite or an afternoon treat.

The Jazz Centre UK

10 minutes walking

A vibrant venue showcasing local jazz talent with regular live performances; a perfect spot for music lovers.

Focal Point Gallery

10 minutes walking

An art gallery offering a variety of exhibitions and events, catering to both contemporary and traditional art enthusiasts.

Cliffs Pavilion

5 minutes driving

Theater featuring a variety of performances including comedy, drama, and musicals. Variety of shows year-round.

Local transport and travel tips

City Centre
Southend-on-Sea 11 min · 900 m
Airports
London Southend (SEN) 8 min · 4.8 km
London City (LCY) 90 min · 59.6 km
Train
Southend Victoria Railway Station 12 min · 1 km
Southend East Railway Station 16 min · 1.3 km
Bus
Bus stop 2 min · 100 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 06:00-12:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs GBP12 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Portuguese, Czech, Hungarian, Bulgarian

Number of floors:

Number of rooms:

136

Former name

Park Inn Palace, Southend-on-Sea

Reviews and Ratings

Feedback about The Palace Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests frequently appreciate the hotel's location near Southend's attractions, including the theme park and pier, with many rooms offering sea views and balconies. The rooms are often described as a good size, and many guests enjoyed the included breakfast with its fresh options, even though some found the TV quality wanting. The convenience to the Southend Central train station is also a plus, though some guests have noted the town car park opposite can be expensive.

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Review score

Based on 1865 verified reviews

6.5 /10

Nice

55 %

Recommend

Location

9.0/10

Breakfast

8.9/10

Paid Wi-Fi

4.7/10

Free WiFi

7.2/10

Pros

Sea view

Friendly staff

Spacious room

Delicious breakfast

Cons

Faulty fire alarm

Stained carpet

based on 1859 reviews

3.5/5

Molly from United Kingdom

Family with children

Family Room

3 nights in November 2025

Reviewed: February 18, 2026

9.0/10

charmed stay by the sea

excellent room friendly staff

The room was excellent (the size was amazing). The staff were helpful and friendly too. The breakfast was very good, and I enjoyed the variety of foods offered. The gym was very clean, which i appreciated. The location is perfect, being right next to the shops and restaurants.

The carpet in the room looked a bit tired. A replacement would definitely improve the room.

Location

9/10

The hotel has an excellent location near the theme park. Many shops and restaurants are easily accessible . This makes it convenient for dining and entertainment options .

Facilities

8/10

The gym is well-equipped for a good workout with several machines. This allows guests to maintain their fitness routines . The rooms include everything guests need.

Service

10/10

The reception and bar staff are polite and well-trained for customer service. The team is amazing and they helped us with every request. It shows a can-do attitude that is very commendable.

Dining

9/10

Breakfast was amazing, especially the full English and other dishes. There was a nice surprise. The staff were very helpful. The restaurant provided a lot of options.

0 Helpful

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Cyril from France

Single

Superior Room

4 nights in November 2025

Reviewed: January 31, 2026

9/10

GREAT STAY. AMAZING STAFF!!!

amazing staff easy check-in helpful member

The staff was AMAZING. Check-in was easy, and storing my luggage was hassle-free. Every staff member I interacted with were pretty good.

0 Helpful

Stella from Italy

Family with children

Family Room

3 nights in November 2025

Reviewed: January 18, 2026

8/10

big room good section nice view

the family room was very big, kids had room to play. a good section for kids to play is available. view from the bar area is nice.

the carpet had a bleach stain.

0 Helpful

Alex from United Kingdom

Single

Standard Room

3 nights in November 2025

Reviewed: January 11, 2026

9/10

beautiful view soft skin good size rooms

the restaurant offered a beautiful view. the body wash had a nice effect (i noticed my skin felt soft). the rooms are a good size.

the room felt a bit cold during the night.

0 Helpful

James from United Kingdom

Single

Standard Room Sea View

3 nights in November 2025

Reviewed: January 03, 2026

7/10

Acceptable experience

great location sea view funky carpet broken air conditioning

the location is great. it is right between the pier and town centre. i enjoyed watching ships go past and funfair action from my sea view room on the 4th floor. lovely views!

the carpet was funky, and i did not dare walk barefoot. i wore shoes each time. the air conditioning didn't work.

0 Helpful

samantha from united kingdom

Single

standard room sea view

4 nights in November 2025

Reviewed: December 11, 2025

8.5/10

pleasant seaside visit

sea view ideal location helpful staff

the room had sea views. the location of the hotel was ideal, placing me near many attractions. i found the staff to be helpful and accommodating to my needs. the freshly cooked breakfast included muesli. extra options.

The carpet was badly stained. I also noticed i didn't have any shower gel in the bathroom.

Location

9/10

the hotel benefits from its proximity to local amenities. it has convenient access to the seafront and shops. the location allows for exploration, and it is easy to reach various places of interest, though the parking was expensive.

Facilities

8/10

the hotel provided breakfast with freshly cooked options and muesli. lifts were available. blackout curtains ensured a good night's sleep. the staff was really lovely!

0 Helpful

Samantha from Australia

Family with children

Superior Room

3 nights in October 2025

Reviewed: November 26, 2025

9.0/10

pleasant stay

seaside views big size friendly staff

The room had lovely views of the seaside. i appreciated the big size of it. the staff were very friendly, and the hotel was clean. the location was great. I could easily walk to nearby attractions.

the room was quite warm, and there was no air conditioning. the fan provided did not help much.

Location

9/10

The hotel is centrally located near the seafront and shops. it offers convenient access to local attractions and amenities. the proximity to the sea provides scenic views and recreational opportunities. It was perfect! though the parking was expensive.

Facilities

8/10

The hotel features a bar with scenic views. It's an excellent spot to relax. breakfast includes freshly cooked options and a variety of choices. the availability of internet ensures guests can stay connected throughout their visit.

Service

10/10

the staff members were excellent and polite. their attentiveness and helpfulness contributed positively to the overall experience. the regular front desk staff demonstrated a commitment to guest satisfaction.

Rooms

9/10

the rooms are big and clean with comfortable beds. rooms offer lovely views of the seaside. the provision of necessary amenities ensures a pleasant and convenient stay for all guests.

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FAQs

About The Palace Hotel

How far is the inviting The Palace Hotel from the city centre?

Southend-on-Sea city centre is reachable within a 10-minute walk from the inviting The Palace Hotel.

What popular attractions are closest to The Palace Hotel?

Guests of The Palace Hotel can visit New Empire Theatre (400 m from the accommodation), or Adventure Island placed 5 minutes' walk away.

Is there a parking at the Southend-on-Sea inn?

Guests of the Southend-on-Sea inn can take advantage of a car park.

What payment methods are available in the inviting 3-star The Palace Hotel?

At the inviting 3-star The Palace Hotel, you can pay using Visa, American Express, and Diners Club.

What are the room types offered by the The Palace Hotel?

Family Room, Standard Room, and Superior Room are among the room types available at the The Palace Hotel.

Is the inn accessible to people with disabilities?

Yes, at the inn there are wheelchair access, accessible bathrooms, and rooms with accessible facilities available for guests with special needs.

Is the staff at the inviting The Palace Hotel multilingual?

Yes, the staff of the inviting The Palace Hotel can assist you in Spanish, German, English, Bulgarian, and Czech.

Does the The Palace Hotel offer facilities for business travellers?

Yes, the The Palace Hotel comprises meeting rooms and a conference space as well as cutting-edge audio-visual equipment and a laptop safe.

Are there any cleaning services provided at the inn?

Yes, the inn provides dry cleaning and housekeeping service.

Which facilities are available in the inviting The Palace Hotel?

Top locations of the inviting The Palace Hotel include a ballroom and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.